FAQ

What is your shipping policy?

Pine Fort Press will ship your item(s) as soon as possible, usually within 3 days of the placed order. If you require expedited shipping on a print(s), please contact me for options.

All prints 11×14 inches and smaller will be shipped flat via USPS Priority Mail in a plastic sleeve and protected from the elements. All prints larger than 11×14 inches will be rolled in protective paper and plastic and mailed via FedEx in a triangular tube. Tracking numbers will be sent to the buyer when the package has shipped. All packages are insured during shipping.

Pine Fort Press is not responsible for lost or stolen packages that show they were delivered to the recipient in the tracking history. A tracking number will be sent to you upon the shipment of your item. If you cannot be there to accept the package, please make other arrangements. If sent via FedEx: FedEx allows you to go to their web site and have a package held at one of their locations in lieu of delivery to your home/place of business, while it is in transit. Many find this option very helpful if they can’t be there to receive it when it is delivered (including myself).

Transactions are handled via PayPal. Please be sure the shipping address is correct when purchasing. Pine Fort Press is not responsible for items sent to an incorrect address that was supplied by the buyer.

If your piece was damaged in shipping, please send a photo of the damage. In the occurrence of such unfortunate events beyond my control, please contact me. I will work with you to fix the problem, and discuss replacement or store credit/refund options.

Do you accept commissions?

I gladly accept commission work. If you see a print that you love but it has sold, simply contact me and we will discuss making one similar for you. If you have an idea for a print, or grouping of prints, for your home or office, we can make that happen.

Do you create site installations and allow usage for photo styling?

I enjoy making site specific art for any space. Please contact me if you are in need of a print, grouping of prints, or grid of prints for your walls. Prints may also be borrowed for photo shoots/styling. Contact me for details.

How can I be informed of any upcoming shows?

Please sign up for my newsletter. If you are interested in having a show of prints at your gallery or other place of business, please feel free to contact me.

May I visit Pine Fort Press?

Yes, please! I work from my home studio in Portland, Oregon USA. If you’d like to see where I make prints, contact me to set up an appointment. I love visitors, and you may even be able to create a print yourself.